- For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty.
- For products on Sale, we do not offer exchanges unless we deliver the incorrect order.
- If during delivery, customs' duties are applicable, they will be paid in full by the customer.
- We follow the standard sizes and cuttings of embroidery, front and backside of shirt, dupatta or shawl and trouser. If your size is custom please contact us before placing an order.
- Change of mind is not acceptable. (Change of color etc)
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At Marjjan, we want to ensure you love your women's clothing purchases. While we do not accept returns, exchanges are available for a seamless shopping experience.
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One-Time Exchange Only: You may exchange your item once within 14 days of delivery (subject to availability). Our system does not support second-time exchanges.
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Process: Initiate your exchange via our customer support with your order details and photos of the issue. We'll guide you through the steps.
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Price Differences: If the exchanged item costs less, we'll issue a coupon for the difference amount, valid for 30 days on future purchases. No cash refunds for underpayments.
For customize stitched orders: -
Customers need to pay in advance through bank account, Jazz cash and easy paisa account.
- Our standard stitching includes basic laces and accessories. If you wish for an outfit more luxurious which gives feel like model extra materials and accessories will be added, an additional fee will apply- dependent on the cost of these specific accessories.
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Payment Information for Stitched Orders:
At Marjjan, we prioritize a smooth and secure shopping journey for our cherished customers. To complete your purchase of exquisite stitched women's apparel, kindly make an advance payment using one of these convenient options:
Bank Transfer: Deposit directly to our designated bank account (details provided upon order confirmation). JazzCash and EasyPaisa.
Once payment is received, we'll swiftly confirm and dispatch your order. For assistance, Please What's app at +92 306 9866667 — We're delighted to guide you!
- There is no return and no exchange for all kind of stitched orders.