- For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty.
- For products on Sale, we do not offer exchanges unless we deliver the incorrect order.
- If during delivery, customs' duties are applicable, they will be paid in full by the customer.
- We follow the standard sizes and cuttings of embroidery, front and backside of shirt, dupatta or shawl and trouser. If your size is custom please contact us before placing an order.
- Change of mind is not acceptable. (Change of color etc)
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At Marjjan, we want to ensure you love your women's clothing purchases. While we do not accept returns, exchanges are available for a seamless shopping experience.
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One-Time Exchange Only: You may exchange your item once within 14 days of delivery (subject to availability). Our system does not support second-time exchanges.
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Process: Initiate your exchange via our customer support with your order details and photos of the issue. We'll guide you through the steps.
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Price Differences: If the exchanged item costs less, we'll issue a coupon for the difference amount, valid for 30 days on future purchases. No cash refunds for underpayments.
For customize stitched orders: -
Customers need to pay in advance through bank account, Jazz cash and easy paisa account.
- Our standard stitching includes basic laces and accessories. If you wish for an outfit more luxurious which gives feel like model extra materials and accessories will be added, an additional fee will apply- dependent on the cost of these specific accessories.
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Important Stitching Information
Please note that the decorative laces on the Shirt (Hem and Sleeves), Shawl and Trousers, as shown in the product images, is used for styling and design enhancement. These lace details are not included in our standard stitching service and may require additional stitching or finishing arrangements.
To ensure complete transparency and avoid any misunderstanding, we kindly request that you confirm this detail before placing or finalizing your stitching order. Our aim is to provide a clear understanding of the stitching service and ensure your expectations are aligned with the final outfit.
Thank you for choosing MARJJAN. We truly value your trust and satisfaction.
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Payment Information for Stitched Orders:
At Marjjan, we prioritize a smooth and secure shopping journey for our cherished customers. To complete your purchase of exquisite stitched women's apparel, kindly make an advance payment using one of these convenient options:
Bank Transfer: Deposit directly to our designated bank account (details provided upon order confirmation). JazzCash and EasyPaisa.
Once payment is received, we'll swiftly confirm and dispatch your order. For assistance, Please What's app at +92 306 9866667 — We're delighted to guide you!
- There is no return and no exchange for all kind of stitched orders.